Craigie's Sporrans

**yemrys** · 17th September 10, 08:05 AM

I have been unable to contact Craigie by email, or phone. Is he still in business? Anybody know? I would like to have my money back if his business is gone.

**artificer** · 18th September 10, 02:41 PM

Their website domain name is for sale/sold...

Can we have some more details? When did you order, last contact, how long it was supposed to take, etc?

Also, how did you pay? If it's by credit card- contact your company. If it's by paypal and you USED a credit card (rather than paypal balance or bank balance) they should still be able to go to bat for you.

**yemrys** · 19th September 10, 06:12 PM

I went thru PayPal, out of bank, ordered mid-August, then no contact! So called both numbers listed-they were disconnected. Now I want my money back!

**artificer** · 19th September 10, 06:32 PM

With Paypal, you have 45 days to report a problem and start the process of getting your money back. You are still within that window.

No contact for 1 month from the seller? It sounds like you've got a fair claim- unless you were promised 6 week delivery (or similar).

Unless there's other info we don't know, I'd start the refund claim process ASAP, before your 45 days lapses.

**Ryan Ross** · 19th September 10, 06:44 PM

I don't believe that he's still living, unfortunately. Not 100% sure, but I'm pretty darn sure. I do think that there's someone still making sporrans for them, though.

**MacBean** · 19th September 10, 07:05 PM

The business continued after his departure. The web site was up 16 days ago, but had disappeared 13 days ago. The phone numbers were disconnected. I posted a similar question then. It is sad, as they had some fine work. You can get the phone numbers off the Google cached web pages, but ... I think there is no answer.

**MacBean** · 19th September 10, 07:06 PM

My similar question is here:
http://www.xmarksthescot.com/forum/f...sources-61297/

**artificer** · 19th September 10, 07:15 PM

Originally Posted by MacBean

The business continued after his departure. The web site was up 16 days ago, but had disappeared 13 days ago. The phone numbers were disconnected. I posted a similar question then. It is sad, as they had some fine work. You can get the phone numbers off the Google cached web pages, but ... I think there is no answer.

If it were my money, once all forms of communication go dead, I go for a refund.

Paypal has a very limited window. 45 days isn't a ton of time for custom work. I am currently backed up ~60 days right now. Signs like disconnected phones and domain names that have gone inactive/for sale generally point to a big problem.

If you have no way of contacting the business you gave your money to, it is (in my book) time to panic. But that's me, and I like my money, and get very cheesed-off when bad things happen to it.

**yemrys** · 19th September 10, 07:18 PM

I have already contacted PayPal, and have until the 6th of October, so yeah! I have started the process, and will collect. They had fine work, it is unfortunate!