More on kilt pins

[Graham]

I wrote earlier that I'd ordered a kilt pin from http://ScottishKilts.net and when it arrived i found it was the wrong one.

After emailing a couple of times and getting no reply I phoned them.

Sadly this very day I LOST the kilt pin, the rotten thing worked it's way loose, not sure if i'll find it again.

Amazingly, in spite of that when i spoke to Scottishkilts they said they would send out the correct pin free of charge.

Now that is service beyond the call of duty.

Naturally, i want to sing their praises and recommend them. Now. if i can just keep the next one attached, I'll have to glue it or something.

[Casey]

Graham,

It restores ones faith in the concept of customer service.

I have found that, in general, this is a truism in the kilt community.

Casey

[Alaskan]

I've gotten great customer service from both www.mcrok.com and www.irishkilts.net (they are the same company as www.scottishkilts.net ).

McRok called me to make sure that my order was correct when I ordered a Morrison kilt, but a MacKinnon kilt pin. (that was what I wanted, but it was nice to have them check)

Irishkilts called me because they didn't have my measurements (must have been a problem with the submission).

[Graham]

Alaskan, I didn't know Irishkilts and Scottishkilts were the same people. That Irishkilts webpage is one of the classiest sites I've seen.

[Rhino]

Glad you're getting a new pin Graham, now if I can get Easyjet to replace mine...
Cheers Rhino