X Marks the Scot - An on-line community of kilt wearers.

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  1. #1
    Join Date
    6th February 04
    Location
    Statesville, NC
    Posts
    1,812

    Most exceptional service!

    Rocky and Kelly bent over backwards this week to get me in a good kilt! The tartan I ordered was out of stock, so they emailed me as soon as they got the order! I picked another and found they had just sold all of it to someone having a wedding They even emailed me on Sunday twice to get me in a tartan I like! Now, my kilt is on the way and I elated! That kind of service is unheard of! Most companys won't do anything except during "buisness" hours! Thanks Rocky and Kelly! Great Job!
    I've survived DAMN near everything
    Acta non Verba

  2. #2
    Join Date
    4th February 04
    Location
    Tasmania, Australia
    Posts
    4,893
    I heartily agree with you. Service is the biggest plus when dealing with USAK.

    I've been in business for over 20 years, and one thing I have learned is that good service is paramount, being the cheapest means nothing, having the best service - that's what people want.

    Well done Rocky and Kelly, you both do a fine job.
    Graham
    8 years full time kilted.

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