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  #1  
Old 02-07-2007, 11:45 AM
Joe Gondek's Avatar  
Join Date: Oct 2005
Location: Rocky Mts.
Posts: 828
kilt store service
I recieved my Argyll vest in the mail today
The fit and and finish and quality is great for an off the rack garment
After my problems with the shipping of the jacket that I ordered for Xmas the Kilt Store shipped this vest via Royal Air Mail at no extra charge without my having to request it.
They are a pleasure to do business with.
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Last edited by Joe Gondek; 02-07-2007 at 12:59 PM.
  #2  
Old 02-07-2007, 01:25 PM
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Good to hear it all worked out for you.
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Old 02-07-2007, 01:35 PM
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Join Date: Dec 2006
Location: Conyers, Georgia
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Nothing like good customer service to build repeat business.

Glad to hear good things.
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  #4  
Old 02-07-2007, 02:23 PM
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Join Date: Aug 2006
Location: South Wales UK
Posts: 9,054
Customer service isn't just an issue of supply and quality but how they deal with issues that may need be dealt with and getting it right first time.

Shouldn't take 6 emails to resolve an issue which wasn't the customer's fault but having finally got it sorted yes they are great!
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