I must try one!

[Graham]

I can now say that I have an order in for my first FK!!

To be honest, Rocky's review did make me sit up and take notice, you all know how I respect his opinion.


Next, I was impressed by the website ordering process, as already mentioned.
I even had a phone call from Steve to apologise for an anticipated delay, I am impressed with the customer service, it must also mean the product is good too.

I've ordered a navy, plain casual. I plan to use it as part of my work "uniform", part of an ongoing image overhaul.
I am already becoming know as the "signman in a kilt", I figure it can only do my business good. All credit to Blu who has given me a couple of really good ideas in incorporating my love for kilts with my business. Well done Blu, you're worth your weight in diamonds!

So, I am ...what is your expression...Jonesing? for a green plain from Rocky and a blue plain from Steve.

....what is happening to me?

[Jewddha]

You ordered a casual? lucky lucky you! I think my next casual-type kilt will have to be one of those, they are to die for!

[Colin]

Graham, Graham, Graham......that makes what 3 solid colour kilts now? Do I have nobody left to defend the tartan options!

I am sure you won't be disappointed, Steve makes a heck of a kilt and will get my order if I ever decide to go for a solid colour kilt.

[Macman]

You will love it, Graham. Steve's kilts are incredibly well-made products.

Slainte,
David

[Hamish]

Having had the privilege of a personally conducted tour of Steve's kilt workroom, with the opportunity of handling every one of the fabrics he offers and seeing for myself the supreme quality of his kilts, I know you will not be disappointed, Graham. The only facet of this that you might find to be a disappointment, is the fact that I will be getting my charcoal casual Freedom Kilt about a month before you get your navy one!!!!!! TeeHee

[Dreadbelly]

Having had the privilege of a personally conducted tour of Steve's kilt workroom, with the opportunity of handling every one of the fabrics he offers and seeing for myself the supreme quality of his kilts, I know you will not be disappointed, Graham. The only facet of this that you might find to be a disappointment, is the fact that I will be getting my charcoal casual Freedom Kilt about a month before you get your navy one!!!!!! TeeHee

Ham, if I were a kilt maker, I would make sure to get a kilt out to you ASAP forget about the que.

You're famous! Let's face it. Word from you could make or break a lot of business because a lot of people trust your word.

I am sure Graham wont mind waiting, but I speak for all of us when I say, we want the straight dope on Freedom Kilts the moment you take yours for a test drive. :grin:

[Lee]

Graham, as a recent FK customer, I can tell you the wait will be worth it.

Lee

[The Wizard of BC]

In response to Dreadbelly;

Yes, Hamish has the reputation to make or break a company on his review of a kilt. And yes, I am positive he will review, in public, the kilt and service he receives from me.

But - he will not be "jumping the line" or getting any preferential treatment. (Heck, even the famous Rocky and lovely Kelly had to wait till just yesterday to be notified their kilts were finished.) (To Hamish - You have made it to the top row of the Order Board.)

I want people to know that right now I have a three month backlog on orders.
It is a fact of my business. I had two very good seamstresses for over the summer but both have returned to school, and the orders are coming in faster now than in May.

I could write a long dissertation on the reasons for the backlog. I could tell you of grand expansion plans. But that would not change the fact that there is, right now, a backlog.

I have always tried to notify my customers of the approx. lead-time when they place an order. I allow them to cancel if the delay is unacceptable. And I offer my customers the option of deferring payment until I actually cut the fabric for their kilt.

That's the best I can do right now. I WILL NOT allow quality to suffer.

[bubba]

Steve, time to run a help wanted ad. ;)

[Dreadbelly]

In response to Dreadbelly;

Yes, Hamish has the reputation to make or break a company on his review of a kilt. And yes, I am positive he will review, in public, the kilt and service he receives from me.

But - he will not be "jumping the line" or getting any preferential treatment. (Heck, even the famous Rocky and lovely Kelly had to wait till just yesterday to be notified their kilts were finished.) (To Hamish - You have made it to the top row of the Order Board.)

I want people to know that right now I have a three month backlog on orders.
It is a fact of my business. I had two very good seamstresses for over the summer but both have returned to school, and the orders are coming in faster now than in May.

I could write a long dissertation on the reasons for the backlog. I could tell you of grand expansion plans. But that would not change the fact that there is, right now, a backlog.

I have always tried to notify my customers of the approx. lead-time when they place an order. I allow them to cancel if the delay is unacceptable. And I offer my customers the option of deferring payment until I actually cut the fabric for their kilt.

That's the best I can do right now. I WILL NOT allow quality to suffer.

That is an incredibly honest, straight forward, and to the point statement I have heard from a business in a long time.

Thanks. Sort of restores my faith in businesses that still care about people. :grin:

It's kind of sagged lately. (Totally not kilt or forum related, so don't get any ideas.)