A Cautionary Word

[Big Mikey]

I'm sorry to say that I am in the midst of a problem with a previously trouble-free vendor (though not a forum advertiser).

On Sept. 14 I ordered two kilts from Amerikilt. I'm preparing a wardrobe for a tropical vacation in January and I have really enjoyed my one Amerikilt in hot weather. So, why not a couple more?

The kilts were shipped on Oct. 10 so I concluded that they had to be made for me. They arrived on Oct. 17. I pulled them from their box and they looked fine. On trying them on they were both too big, about three inches too big.

In the past eight days I have sent three emails and left one voice message with no response. The purchase was handled through PayPal so I have registered a dispute with them. I have done this because there are time limits in place should the dispute go to judgement by PayPal.

I don't know if there are extenuating circumstances that have prevented a reply but I'm covering my butt.

I know many members have purchased from Mr. Butler as have I in the past, without issue. I am still hopeful that all will work out but ........

[Newfoundlander]

Best of luck to you lad!

[artificer]

Best of luck in resolving this Mike. Hopefully the Paypal resolution team will shake them into action.

[piperdbh]

Mike's usually good to resolve issues, once you get ahold of him. He might be out on tour working festivals and such.

[Big Mikey]

EXACTLY. I just received an email from Mike and he was at a fest in Florida without internet access. He has assured me that my issues will be dealt with and he will cover any costs I incur. I feel a little bit bad about having to go the route that I did but with so many people having trouble with other sellers I thought it prudent. Therefore I'm happy to say at this time that Amerikilt is a "stand up" business. I apologize to Amerikilt and Michael Butler for any inconvenience this may have caused.