I hate to sound like a broken record, but there are other merchants within Scotland and without who are more responsive. Someone said earlier in this thread that all merchants sometimes have problems, and that's true; but the various names under which Viking Technlogy does business experience far more than their fair share. The quality of their products and their service is just plain poor far too often.

Jst so you know, the following Web sites are all fronts for Viking Technology, Inc.:
Scottish Shopper (http://www.scottishshopper.com/)
Irish Kilts (http://www.irishkilts.net/)
Masonic Themes (http://www.masonicthemes.com/)
Till Rental (http://www.tillrental.com/)
Tartan Designer (http://www.tartandesigner.co.uk/)
Scottish Kilts (http://scottishkilts.net/)
Scottsih Themes (http://www.scottishthemes.com/)
Clan Crest (http://www.clancrest.co.uk/)
Tartan Kilts (http://www.tartankilts.co.uk/)
Casual Kilts (http://www.casualkilts.com/)
Scottish Bagpipes (http://www.scottishbagpipes.net/)
Scottish Kilts News (http://scottishkilts.blogspot.com/)
Gretna Green (http://shop.gretnagreen.com/)
St. Kilda (http://www.stkildaretail.co.uk/)
Tartan Generator (http://www.tartangenerator.com/)
Gaelic Themes (http://www.gaelicthemes.net/)
Masonic Themes (http://masonicthemes.com/)
The Property Stop! (http://www.propertystop.co.uk/)
Clan Heritage (http://www.rrmcian.com/pages/rrmcian.htm)
Tartan Web (http://www.tartanweb.com/)
Gifts-Scotland (http://www.gifts-scotland.com/)

I'll stop going on about Viking now. Fair warning given though.

Thank you,
Scott Gimore