Quote Originally Posted by McClef View Post
......................................I can only suggest that you contact Tony Collins and raise these concerns with him, I have always found him responsive and he appears genuinely concerned with customer satisfaction. ............................................
That is a very good idea, Trefor. I already had a longish conversation with Steve, the Scottish salesman who measured me at the Castle Arcade, Cardiff branch about my experiences. He said he would pass on my comments, but it might be more effective coming from this horse's mouth!

Thank you for the suggestion.