X Marks the Scot - An on-line community of kilt wearers.
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14th August 10, 03:10 PM
#1
Customer service
As we all know, customer service, be it online or in person, is probably as important as the quality and price of the goods we're trying to purchase; kilts, sporrans, belts, etc. So, since a recent thread caught my attention, the one about the Celtic shop in Ashville, NC - totally negative by the way - I decided to get some input from the rabble on who you think has great customer service. So, fire away!
I'll give you mine, as these are only the ones that I've purchased from. I'm sure there are other wonderful sites with quality customer service, but I haven't purchased from them, yet (soon, though):
1) Dunadd.......Chris is tops!!!
2) Stillwater....Jerry is tops!!
3) USA kilts.....Rocky is tops!!!
4) STM...........Matt is tops!!!
5) J. Higgins.....John is tops!!!
6) Celtic Croft...not bad!
7) Scottish Trading Company.....Matt is great!!!
8) Marchbrae of Scotland.......excellent!!!
Now, I haven't purchased, as stated above, from everyone but I hear great things about Keltoi and Freedom kilts. Steve is the 'master' when it comes to answering kilt related questions. In fact, he's the guru!
Okay, your turn.........
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