I've not dealt with the shop actually but I purchased a sporran from one of their affiliates off ebay. My issue was they took forever to refund the payment on a cheap damaged sporran. Communication was poor to non-existent. This was over a year ago so things may have changed. I know others have had success with them though.
I had a bad experience a few years ago. I bid on a sporran on ebay that looked really good in the pic, however what arrived was totally differant, nothing like the one in the photo. They did offer to exchange it but I decided it wasn't worth the hassel (plus the expense of sending the wrong one back). Of course this was a few years ago and things may be differant now, however that bad experience has put me off buying from them again.
In fact since I wrote this I have bought a pair of tan gillie brogues and a 5 button waistcoat from them through ebay and I have nothing but praise. The waistcoat I ordered came through a bit small but they exchanged it for a bigger size (and better quality) without a quibble. They certainly seem to have improved their oporation and I'll certainly be using them again in the future.
I've not dealt with the shop actually but I purchased a sporran from one of their affiliates off ebay. My issue was they took forever to refund the payment on a cheap damaged sporran. Communication was poor to non-existent. This was over a year ago so things may have changed. I know others have had success with them though.
We have NO affiliates on ebay. We do trade on ebay and some other companies also re-sell our products, but these are completely independent companies that we cannot take responsibility of.
Please do not make other users think we have anything to do with their poor service.
Regards,
Heather
Woudn't buy from HOS ever again, 5 weeks since payment sent, and items have not shipped yet, even if there stuff is ok quality, its not worth the wait. Rating; AVOID
Originally Posted by cavscout
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