I have to admit Fedex look after us well.

They are the cheapest option for us shipping across the Atlantic for larger packages, and reach most zip codes the very next day. I find Royal Mail to take on average 5 working days and unfortunately experience some much longer delays.

That $30 broker charge for me seems a little steep. I've been charged a similar broker fee for parcels delivered by Royal Mail. By building in the taxes at this side I'd expect both customer and ourselves to avoid broker fees.