We try to answer all emails the day they are received. Sometimes we need to contact Scotland for production updates, which can delay response for a day with the time difference. I have gone over our recent emails and do not currently have any unanswered. However if you would like to contact us at orders@scottishtradingcompany.com or better yet call us on our toll free number 877-224-8299 we will be happy to get you the information on your order.
Thanks!
Mac
The Scottish Trading Company