Quote Originally Posted by pdcorlis
I'm sure what she said must have hurt and angered you greatly - but... it could be an opportunity to turn lemons into lemonaid. If you ever see her again and she was indeed a kiltmaker trained in Scotland, she may be able to offer you some valuable tips and tricks earned from years of kiltmaking experience.

I guess I'm just a glass is half full kinda guy...
Phil, I like whatever's in your "glass!" Excellent thoughts; and MacHummel, you're to be commended for your "presence" at that difficult and no doubt painful moment.

Yet, I wonder how much of her anger comes from her "loss" (the fact that she is growing old and unable to see and use the needle to craft something she obviously feels strongly about). It's amazing how some people can re-direct their own anger. If you could re-connect with her and see if there is any way to transform her sense of loss and anger into something beneficial to you both, she might be a good source of advice to you (if you felt you could work with her) and it might make her feel better about herself and your products.

I don't know, maybe it's wishful/romantic thinking on my part, but wouldn't it be nice if you both benefited from this encounter.