I've bought several items from him in the past with no real issues. I bought two sterling silver badges and have been very satisfied with them, although mine were in stock, so there was no delay.

I did have one mix-up involving an L&M hunting sporran, where he sent the wrong sporran to me. When I notified him of the problem he was willing to make the correction.

My guess is that the delay is a result of the custom order, which they may not be set up to handle. If he is unable to deliver according to your time frame why don't you contact him, ask for a refund, and order a custom sterling silver badge through Matt Newsome?

Cordially,

David