If I can shed some light on this...

The jackets on this page are NOT made to order, but are warehoused in Scotland. So you can get them in the sizes and styles listed, but we cannot accomodate any special requests. The charcoal jacket shown is a really nice jacket, and a great deal. But if the short sleeve length is still too short on you, our recommendation would be to take it to a local place to get it altared. Are there places near us that could do it? Sure. But I'm willing to bet there are places near you that could do it, as well. Most any dry cleaners has someone on hand who can do simple altarations like taking in a sleeve. Or look in the phone book under alterations. This would be my recommended course of action, because then you could try the jacket on and decide just how much shorter the sleeves need to be. Maybe they don't need to be taken in an inch. Maybe .75" is what is needed. Or 1.5". Maybe your left arm is .25" shorter than your right. These are things that can be easily handled in person, but not so much over the phone.

Now, the jackets on this page are in fact made to order. So a request like a custom sleeve length can be handled, though I would recommend ordering over the phone rather than via the web site, just to make sure that was communicated.