Poor Service From Scotweb

[Stephan]

Your best bet is to contact the owner of Scotweb personally. You can PM 'Nick Fiddes' directly through this website....give it a try as he's a forum member and a frequent contributor.

[TheOfficialBren]

Seriously, I am amazed that a single vendor with no franchises or foreign branches run by a small but dedicated team is able to fulfill any orders around the Christmas rush! It is a nightmare of a time for retailers worldwide! I give serious props to Nick and his people.

Scotweb is made up of people. Not magical Scottish kilt faeries...men and women like you and me. Human error, oversight, and general fallibility are realistic factors.

Nick is always good for setting things right from what I have observed.

Be patient. Among the rabble we call that anxious waiting "the Jones." Your items will be high quality and worth waiting for.
;-)