Firstly Welcome Kenny. At least we know that you are up front and not afraid to share an opinion. Since I've dealt with these folks I cannot offer an opinion. I can say that I have had great customer service from Burnett & Struths in Ontario, as well as Touch O'Tartan ( Gina and Lorraine are great ladies) www.touchotartan.ca and MacIsaac Kiltmakers in Cape Breton, Nova Scotia www.mackilts.com . For us living here in the US it is probably easier to deal with Canadians.

David