Latest update:

I was really ticked off on Jan 1 so I sent an email to every address I could find and left (or tried to leave) a message on every phone number. To my amazement, the morning of Jan 2 I received an email from Ralph. He said he had my kilt and my mother's kilt on hand for "many months now" but there was a difference in addresses. ??? My mother and I have different last names, we each made a separate order, and, at that time, my mother had a separate address. (She has since moved in with me but her old address was still good at it is her sister's address. Besides, if there was a problem why didn't he use one of the many emails/phone calls to correct the situation?). He asked me to call him which, of course, I immediately did and, surprise, surprise, I actually got Ralph!!

Anyway, after giving me the above excuses and also telling me the person from whom we purchased the kilts didn't work for him he confirmed the address, said that the kilts would be put in the mail that afternoon and we should be receiving them within 3 or 4 days. I must be an eternal optimist because I actually, sort of, believe him. However, I am not making any reservations for any Burn's Dinners.