Tartan4less

**thecompaqguy** · 9th November 16, 01:49 PM

I bought (and am in the process of buying) a Braveheart tartan from them. They informed me the kilt I wanted had holes in it, so they are going to shorten another Braveheart kilt and send it to me. I think that's good service. They could have just sold me the one with the holes in. Very impressed with their service

**Mikilt** · 10th November 16, 08:19 AM

Yes, Tartan4less was very responsive.

Heh, that was my experience just this morning. I saw this post, went surfing eBay and pulled the trigger on one of their ex-hire Isle of Skye. Shipping from the UK was pretty reasonable too.

**Mikilt** · 22nd November 16, 11:31 PM

Well, well, well.

Caveat Emptor

'Tis not an 8 yard kilt as advertised. I need to get the kilt hemmed, so I measured it to be able to negotiate a price with the tailor. It measures at 172 inches. About 4.8 yards.

I just sent an email that explained that they advertised an 8 yard kilt and it's not even quite a 5 yard kilt. I called him out for being dishonest.

I am not going to return or ask for a refund because frankly it still wasn't a bad deal. But now I know how Tartan4less does business.

**Hardboiled** · 22nd November 16, 11:56 PM

Yea, I had a similar situation when I got a kilt from them, they sent me a super wrinkled pv by "mistake" but sent me a brand new wool one in its place after I complained. Shipping is super fast so I chalked it up as a one time thing, but I keep hearing more and more of these "mistakes".

**Mikilt** · 23rd November 16, 08:32 AM

I heard back from Craig at Tartan4less.

"Please accept our apologies. We did send a NEW Isle of Skye 5 yard kilt in your size as we were out of stock of the exhire 8 yard in your size by time we recd payment." The eBay listing still lists my size as being available in an 8 yard kilt.

Why was I not informed of this? He called it a "free upgrade". I call it "trying to fool me". An email ahead of time would have been appropriate and well-received.

I wrote back and thanked him for the explanation. I told him that I am not a solitary kilt wearer, but an active member of a worldwide community of kilt enthusiasts and we communicate often about our experiences with vendors.

I admonished him. "Please don't do this again."

**Father Bill** · 23rd November 16, 08:43 AM

So, other than the explanation, what's the resolution?

**Mikilt** · 23rd November 16, 08:57 AM

Originally Posted by Father Bill

So, other than the explanation, what's the resolution?

He offered to take a return. He also said that if I want to keep it, he'd refund shipping. I declined both. Honestly, an Isle of Skye was in my future anyway and so was a five yarder. I got this new kilt for less than I would have paid otherwise.

I didn't tell him that. I just accepted his apology, forgave and let it go.

I wouldn't blame anyone else for seeking other satisfaction. My particular situation just is what it is.