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27th November 16, 06:58 AM
#1
Sorry, I was just trying to help.
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27th November 16, 07:03 AM
#2
 Originally Posted by Hardboiled
Sorry, I was just trying to help.
It's cool dude, I get and and I appreciate it. I am just bewildered by Jerry's absence here.
 Originally Posted by Alan H
Some days you're the bat, some days you're the watermelon.
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27th November 16, 10:19 AM
#3
 Originally Posted by Mikilt
...I am just bewildered by Jerry's absence here.
Hi, Jerry from SWK here. We are not on XMTS much. We always encourage customers to contact us directly via phone or email so we can provide the best possible customer service; we maintain a high level of engagement with our customers via phone and email, as many folks here can attest to. Our company cell phone is always with me, call anytime, 612-859-5764. If I'm awake and available, I'll pick up, even if it's 1AM. We check emails compulsively.
This subforum (created by XMTS because we run an ad on here) is not an "official" SWK contact point that we are in charge of (as opposed to say, our SWK facebook page) and we generally have a "hands-off" policy regarding third-party forum participation as we don't want to come across as trolling forums to get customers, or as constantly talking about ourselves.
Also, I don't check XMTS often because I get sucked in, and before I know it I have spent way too much time when I should be working. Other vendors make a lot of use of the XMTS forums for customer engagement and that's awesome, we happen to work better with a more direct engagement, I hope that makes sense.
I will try to be better in 2017 about stopping in here, but always contact us directly for the fastest possible reply.
In regards to your original question; no those kilts do not have stabilizer, it's one of many compromises that end up happening when trying to hit a particular price point. Feel free to call/email if you wish to discuss further.
"Confidence is the feeling you sometimes have before you fully understand the situation."
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The Following 2 Users say 'Aye' to Sciuropterus For This Useful Post:
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27th November 16, 10:52 AM
#4
Jerry,
Thank you so much for responding. Because you were more active 6(?) years ago when I joined XMTS, it appeared to me that you had just fallen away. Now I understand.
Bummer about the stabilizer.
 Originally Posted by Alan H
Some days you're the bat, some days you're the watermelon.
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28th November 16, 05:22 PM
#5
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