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  1. #15
    Join Date
    4th November 16
    Location
    US
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    I’m a latecomer to this thread (understatement), but I nonetheless felt I should throw in my two cents. I own several UT kilts, so my initial impulse was to defend them. Sure, there were discrepancies; the site says their solid kilts are cotton-poly, but the tag says 100% cotton, and their “polyviscose” utility kilts are likewise viscose acetate. But I was willing to overlook that, because pure cotton is more comfortable than a poly blend anyway (even if it does wrinkle like a monkeyfighter), and while the viscose acetate isn’t as finely woven as MM’s PV, it’s also heavier and probably better-suited for a utility kilt. And as others have mentioned, their customer service is excellent, as I experienced first hand on more than one occasion.

    However, the more I read of this thread, the more the misrepresentations have started to bug me. My most recent purchase was an acrylic kilt that I got for the sole purpose of not having to resort to trousers when shoveling snow, which I would describe as well-constructed but poorly designed. Now, I could see from the photos on the site that it’s not an authentic Black Watch tartan, and I likewise knew to expect the shower curtain effect from the splayed pleats. But it’s not like I plan to wear it to the Highland games; heck, the furthest I’ve ventured from my apartment while wearing it is the convenience store a block and a half away.

    That said, I did my research, so I knew what to expect and was not disappointed (especially for $60). But then I think about others who might not know the difference, only to be indeed be disappointed by what they receive…or worse, be none the wiser and actually wear such a kilt to the games only for some tactless individual to point out what’s wrong with it and make them regret the purchase long after the fact. And while I’ve no idea what sort of infractions got Brice banned from X Marks, the fact that he was given so many chances and still blew it makes his excellent customer service seem far less noble. Like Dave Barry said, someone who’s nice to you but rude to the waiter is NOT a nice person. So while I’m quite happy with my UT Kilts, I’m extremely wary of giving them any future business. I can’t honestly say never, as my own ethics are far from perfect, but…

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