Maybe they are doing like some of our NC furniture dealers? I can't think of the number of "Going Out of Business, Our Doors Are Closing, Court Ordered Liquidation" sales they have run and I have avoided. Just to see them still in business. I doubt it though.
As for their attitude, you have to remember...they're yankees and not just plain'ol yankees but New Englanders. That's a whole 'nother story.

Mike