Buzz Kidder order

[Norbydog]

What gets me all fired up is when I buy something, and it is backordered, yet the company doesn't tell me. I just think that if they advertise something, and gladly take my money, they can at least answer my questions, and tell me what is going on. Good business practice I think. Hasn't been a problem in the kilted community yet.

In regards to Buzz Kidder; I just think I called at the wrong time (lunch, busy with customers, etc). The lady who answered when I called the second time was so friendly and helpful, she made me feel really confident in my business with them.

That's also why I like USAkilts. I have made about $300 in purchases and haven't recieved anything yet, but Rocky always responds to my e-mails and I know he will give me great products. I know he's working really hard for his customers, and I certainly appreciate it. He could work harder if I didn't keep pestering him with dumb questions. Scottishkilts.net is the same, answering all my questions and delivering a great product. They will both get future business from me.