Quote Originally Posted by GlassMan
Wow, I was actually just looking at their tweed jackets and waistcoats because of the price but now I'm wondering if I'll want to buy from them.
I think you will find that like most businesses, there are good experiences and bad experiences. Neither Graham nor I have had a bad experience with them yet. I have had to wait a bit for a jacket, and I had to inquire about it's status on my first order, but I have had no similar problems since. I even had David call me at home (6 am my time.....ouch!) to assure me that my jacket was going to make it in time for the wedding I was attending.

The dress sporran I ordered last week has not shown up yet, but I had asked that the sporran chains be switched from regualr to the cross chains. David emailed me that it may take a few extra days, but that we would see that it got done and he gave me a possible recived date.

As I have said before, he and I spoke about the kilts and tartans for a few weeks before I ordered my traditional, and when the order finally went through, he had it to me in 9 days, so that I could have it before Christmas (arrived on the 23rd), even thought I was only hoping to get it before Burns Night a month later.

I think that despite the bad experiences of a few, if you look at all the satisfied customers that recently ordered and received the Irish American kilts you will see that generally the service from Scottishkilts is very good. I have yet to see any company on the web that was perfect. Besides, the jacket waistcoat combo is a steal for the price they are charging