Thanks guys,
I used to manage a shipping department for a factory in my younger days and I understand the shipping and handling costs.
I also know that many companies in many fields of business choose to use "shipping and handling" to pad their profits. There's a reason you don't get to know the shipping details until the end of most online orders.
Will be VERY curious to see the stamp amount when the pins arrive. They do have a complaint system and I received a prompt "nothing we can do" response.
In turn, I challenged them to put four kilt pins and a shipping box on their postal scale and see what the Royal Mail charges.
Understand about other rare things and the need vs. cost....but dang...these are Mark I Mod zero pewter kilt pins.
I could have ordered them a zillion places stateside but wanted to support the Kiltstore folks....feeling more like I made an unsolicited donation...
Just a sour taste about it all, reinforced with the words, "I am sorry that you feel that our shipping fees are too high, I am afraid we cannot reduce these fees as the postal services do charge us a lot to send goods with a tracking number and to have them insured."
Tracking over here with the USPS is 50 cents. Not sure the insurance on four pewter kilt pins...or why insurance.
Grumble grumble grumble. Understand some of the hassle and frustration from you guys that order kilts from overseas.
Ron
Ol' Macdonald himself, a proud son of Skye and Cape Breton Island
Lifetime Member STA. Two time winner of Utilikiltarian of the Month.
"I'll have a kilt please, a nice hand sewn tartan, 16 ounce Strome. Oh, and a sporran on the side, with a strap please."
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