I must second Oliver Seeler at the hotpipes.com site. My son is learning the pipes right now, and last fall I purchased for him the Dunbar full size polypenco chanter set with book and CD and the price and support are top notch, as is the product. About three weeks ago I ordered the Dunbar P-1 pipe set. Again, the price and support were both excellent.
The chanter reed that came with the pipes was too hard for my beginner to manage. I called the shop and Oliver told me to hold the phone a second. I heard pipe music. When he picked back up he told me that he was playing his own set with a new softer reed that was just getting blown in, and that he was going to pull that one out and mail it to me. It arrived two days later.

Oliver knows what he's doing and is truly interested in the customer's satisfaction. I'll never shop anywhere else for piping supplies.