I've actually had a good experience with this company. I've purchased 3 casual kilts as they are CHEAP from them and are fine for casual wear. I've also purchased some hose, belt, buckle, shirts, ghillies. . . basically my whole outfit. They are quick to ship, and I haven't had to return anything so i can't help you there. They are quick to reply to any inquiries, and the free international shipping isn't bad (although i've paid for fedex since I live in Turkey and don't trust the mail system here).