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  1. #1
    Join Date
    8th February 04
    Location
    3389 Schuylkill Rd, Spring City, PA 19475
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    That's alright.... I'll just write a scathing review of his customer service. HAHAHAA

    In all honesty... I am a pain in the @$$ customer and I know it. I wanted my pleats a certain size, my pockets a certain way, custom leather straps, wider buckles / straps, take this off, add that to there, etc... I would have told me to find another kiltmaker if I was Robert.

    Instead... he took it all in stride and told me the things he COULD accomidate and the (few) things that he COULDN'T do. After all the designing was said and done, it will TRULY be a custom garment. Again, Robert... thanks for putting up with my requests.

  2. #2
    Join Date
    8th February 04
    Location
    3389 Schuylkill Rd, Spring City, PA 19475
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    Only $1300? Maybe 1300 GBP!

  3. #3
    Join Date
    25th January 04
    Location
    Stratford, Ontario
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    Quote Originally Posted by RockyR View Post
    That's alright.... I'll just write a scathing review of his customer service. HAHAHAA

    In all honesty... I am a pain in the @$$ customer and I know it. I wanted my pleats a certain size, my pockets a certain way, custom leather straps, wider buckles / straps, take this off, add that to there, etc... I would have told me to find another kiltmaker if I was Robert.

    Instead... he took it all in stride and told me the things he COULD accomidate and the (few) things that he COULDN'T do. After all the designing was said and done, it will TRULY be a custom garment. Again, Robert... thanks for putting up with my requests.
    Rocky has been super patient. This has been in the works for a number of months. Given that, our companies have very few employees (meaning Rocky and Kelly, and I work alone). Plus the fact that we work very long hours to get our products done. So at times, a couple of weeks would pass before I could work out the requests that, that pain in the keister, wanted. It has been a challenge at times to work out details. For myself choosing a style of kilt, colour. I was taken with the tweed, I liked the looks and felt that I would feel very comfortable with this ensemble.
    I'm very much looking forward to the day I receive my new kilt and vest.
    I thank you Rocky and of course Kelly, who I think I owe a box of chocolates.

  4. #4
    Join Date
    14th January 07
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    Quote Originally Posted by Canuck View Post
    Kelly, who I think I owe a box of chocolates.
    Don't send the chocolates with the two faced delivery man. He will turn his interface to the back of the truck and eat the goods.

  5. #5
    Join Date
    8th February 04
    Location
    3389 Schuylkill Rd, Spring City, PA 19475
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    Quote Originally Posted by Canuck View Post
    Rocky has been super patient. This has been in the works for a number of months. Given that, our companies have very few employees (meaning Rocky and Kelly, and I work alone). Plus the fact that we work very long hours to get our products done. So at times, a couple of weeks would pass before I could work out the requests that, that pain in the keister, wanted. It has been a challenge at times to work out details. For myself choosing a style of kilt, colour. I was taken with the tweed, I liked the looks and felt that I would feel very comfortable with this ensemble.
    I'm very much looking forward to the day I receive my new kilt and vest.
    I thank you Rocky and of course Kelly, who I think I owe a box of chocolates.
    In this profession, we HAVE to be patient. Not sure how much stuff people buy from overseas, but TRUST me... patience is a virtue, but a bit of kicking and screaming from time to time gets the wheels moving faster on certain suppliers! I just hate waiting for MY OWN PERSONAL stuff.

    Glad to know that I'll beat Hamish at least! Not like he doesn't have enough kilts to "tied him over" until Robert hand-delivers this one.

  6. #6
    Join Date
    23rd November 05
    Location
    Easton , PA
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    Now Rocky, Show some respect! (Gloat to yourself!)
    Mark Dockendorf
    Left on the Right Coast

  7. #7
    Join Date
    18th December 06
    Location
    Burlington, Ontario, Canada
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    I hope you guys haven't bitten of more than you can trew!

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