X Marks the Scot - An on-line community of kilt wearers.
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21st February 07, 04:46 PM
#11
 Originally Posted by RockyR
That's alright.... I'll just write a scathing review of his customer service. HAHAHAA
In all honesty... I am a pain in the @$$ customer and I know it. I wanted my pleats a certain size, my pockets a certain way, custom leather straps, wider buckles / straps, take this off, add that to there, etc... I would have told me to find another kiltmaker if I was Robert.
Instead... he took it all in stride and told me the things he COULD accomidate and the (few) things that he COULDN'T do. After all the designing was said and done, it will TRULY be a custom garment. Again, Robert... thanks for putting up with my requests.
Rocky has been super patient. This has been in the works for a number of months. Given that, our companies have very few employees (meaning Rocky and Kelly, and I work alone). Plus the fact that we work very long hours to get our products done. So at times, a couple of weeks would pass before I could work out the requests that, that pain in the keister, wanted. It has been a challenge at times to work out details. For myself choosing a style of kilt, colour. I was taken with the tweed, I liked the looks and felt that I would feel very comfortable with this ensemble.
I'm very much looking forward to the day I receive my new kilt and vest.
I thank you Rocky and of course Kelly, who I think I owe a box of chocolates.
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