First complaint ever with Canadians

[Abax]

I plan to be speaking to management in the morning our time and hope they will explain their actions and see the misunderstanding.

Graham,

As a government employee, I can attest to the fact that trying to have a rational discussion with an irrational agency is usually fruitless. Your son's description of the events reveals the employer didn't put much thought into their hasty actions. Their next step would be to defend their mistake at all costs.

An incident like this is probably best handled by your son. It's something he may have to deal with again, and learning to display patience and dignity during such an event is important. That's not to say you can't help him with ideas on how to counter this foolishness (soliciting the local minister's help struck me as particularly good).

I have dealt with much less honorable parents than yourself who try to intercept trouble and prevaricate on behalf of their children (and in front of them, no less) without so much as a blush. Only when they were confronted with evidence to the contrary did they admit to their fabrication. This behavior astounds me - and while it is certainly not how you would behave - I can't help but wonder if you would be cast in this unfortunate lot by the management at the ski resort. If that is the case, your intervention isn't likely to help your son anyway.

Good luck to your son. You and your son and his friends know what sort of man he is, and the acts of a foolish employer can't change that.

Abax
(who recently visited Taz and enjoyed the people and country