to the vendor in question here:

1)has the original order been filled completely?

2)if the answer to question 1 is NO,
has a refund for the missing items been given to the purchaser who paid in good faith?

3)if the answer to question 2 is NO,
are you aware that this constitutes an act of credit card fraud?

4) in business "THE CUSTOMER IS ALWAYS RIGHT." even when they are wrong.
do you want to be RIGHT or do you want TO BE IN BUSINESS?

5)in this case the gender of the service person was not the issue,
why did you make it your focus?

6)to date do you think that any of your emails or posts on this forum
have aided the situation or improved your standing with the membership of this forum?

7)maybe you should switch to De-Caff!