This is definately one of the cases where you not only want to secure a full refund, but also report this business to whatever business watch group might be operating in your area. There is no need for this kind of decietful behavior. This kilt maker obviously is not a skilled craftsman, and is doing harm to the industry. Though you might want to wait until you've received your refund, making this kilt makers name known in this forum will go a long way in preventing others from experiencing what you have.