Welcome aboard David and thanks Graham for the letting us know about the great service
Be civil to all; sociable to many; familiar with few; friend to one; enemy to none. Benjamin Franklin
Courage is resistance to fear, mastery of fear - not absence of fear. Mark Twain
I am pretty sure that David (if this is Mr. McSweeney) has been checking the site for some time, as he and I had discussed it in the past. I am glad to see David here.
I always had good commuication and great service from both him and Iain. My bad experience was just a combination of situations that never seem to end. Unfortuantly, my most recent order weighs heavier on my mind than the 3 or 4 good orders before it. At least at this time.
Glad to hear you had good communication with the Viking Technology site. Wish I could say the same, but unfortunately I can't.
The problems I experienced - to the tune of many hundreds of dollars - centered on unresponsiveness on Viking Technology's part. If additional details are requested, I can provide specifics, including copies of e-mails, dates, times, names and equally importantly, the circumstances surrounding our interaction.
For the sake of the peace here at X-marks, we probably shouldn't even delve further into the subject of the quality of the product shipped. If you want to go there though, I'll be glad to supply photographic evidence.
Originally Posted by Colin
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