Their (Freedom Kilt's) Domain record has been pointed (accidentally?) to the Island Climbing site's IP - that's why you get the wrong website. Email also bounces - all part of the same problem. Or, maybe, the ISP published the wrong site on Steve's IP.

Problem with their ISP? Somebody poisoned their A record? Steve will have to get with their webmaster or whoever holds their domain record.

Should be an easy fix, I think - but for an e-commerce site this is bad news. If it involves the domain record it could take up to 24 hrs to re-propagate to the name servers. Double