Quote Originally Posted by Shriner View Post
How many of us will work an eight hour business day, then go home and instead of resting, start checking phone messenages and e-mails. Then have to respond by phone or e-mail. I would also bet with the time difference they have to stay up late to call orders in overseas. I am sure they don't make that much and they put what they do make back in to more inventory.
Please do not make it sound like they are being overworked and doing everyone a favour by checking phone messages and e-mails.

It is their CHOICE to start up a company which will hopefully make them some profits. If they are being so burdened by having to work their regular job then perhaps they shouldn't have started up this side company.

Or they should bring in someone to help. Or at the VERY least, put a temporary hold on any new orders until they can get their affairs sorted.

It is not a big deal to reply to an email. I'm sure many people would be very happy with a simple "Looking into the situation, and will reply as soon as more information on delivery status comes in." The fact is that they are not replying to emails and phone calls. That is what made me not order from them.

I wish them well, and hope they're able to turn things around. Maybe at that time, I'll place an order with them.

Mike