I've purchased 4, 5yd wool kilts from them in the past. They simply do not respond to e-mails. You eventually get an e-mail that your item(s) has been shipped. All the kilts I purchased were excellent. So, if you are not getting any response I wouldn't worry too much about it. The only thing I can suggest is giving them a call. I wouldn't hesitate to do business with them again because I know I'll eventually get what I ordered and the quality will be very good.

Darrell