Scotland Yard Very Unprofessional, Never Again

[cessna152towser]

He did offer to send it overnight and to waive the postal charges, and you still weren't happy. His response when you said you still weren't happy may have been a bit rude, but perhaps an understandable kneejerk reaction at what he considered a customer impossible to please. The timescale is not unreasonable for a bespoke kilt, though he should not have promised quick completion if he wasn't in a position to keep his promise. I'd write it off to experience, pay for the kilt without disputing the charges but take your business elsewhere next time. I agree with Rocky, take the high road and let the karma do the rest, you've made your point here and others can make up their own minds. I have never dealt with Scotland Yard but I've been very pleased with the service I received from Rocky and with the kilt I received from him.

[Phogfan86]

I agree. He never should've promised such a quick delivery. Had he told you 8-12 weeks and gotten it to you in 4 or 5, you'd have come back here, singing their praises to the Xers.

Rocky's right: if you get your kilt, smile, say thank you and let it go. Remember: the world is round.