Scotland Yard Very Unprofessional, Never Again

[londonpiper]

I had a similar situation, minus the credit card issue. I ordered a kilt from Tartan Web (well, actually their Scottishkilts.net site) and, I was given one date but, when I called to ask a question about the kilt, I was told it would be another month. To me, I didn't care if it took 9 months. I didn't have a time restraint to receive it in. But, I still understand your frustration. Its not the issue of "time", it was the rudeness on the phone.

Have to say I'm extremely surprised to hear this. My latest two kilts, the IOS and the black, have both come from Scottishkilts.net and I was very happy with, not only the speed at which they got the kilts to me but also the polite, considerate and helpful manner in which I was treated in my phone conversations with them. I for one could not reccommend them highly enough.

[macneighill]

Have to say I'm extremely surprised to hear this. My latest two kilts, the IOS and the black, have both come from Scottishkilts.net and I was very happy with, not only the speed at which they got the kilts to me but also the polite, considerate and helpful manner in which I was treated in my phone conversations with them. I for one could not reccommend them highly enough.

Now, I didn't say I was displeased with my kilt, nor their customer service. In fact, I'm actually VERY happy about my kilt. And, John and everyone else I had dealt with with Tartan Web/Scottishkilts were absolutely awesome. I will probably order again from them.

It was just being told one date, initially then, given another date after about a month (one month had been added). I thought that was somewhat odd. But honestly, I didn't care as, I didn't have a time restraint so, I told John "whenever". Now, I wasn't at all upset about it. I was just "anxiously" awaiting its arrival. Which, when it did, I left work early to pick it up form my wife's work.