Old rites die hard. The auto industry has relied on getting you to psychologically take possession of a vehicle by coming in for so long that I doubt it will ever change. It gets no better when you know the owners, they are still stuck in the old model, they just let you bypass the first 6 steps.

But it's not just car sales, most people cannot sell without having both the object being sold and the buyer sitting in front of them.

It is frustrating that the makers are sitting on hundreds of thousands of unsold units, and apparently so are some dealerships, and getting a deal today takes more work than it did during the boom, and I was buying high profit units then, full size trucks.
Rant on, this is America

David