Matt

I did not ask specifically and tartanweb did not mention specifically who the shipper was, although they are working together to try to reconstruct what happened with the shipment as right now neither claims to have it, but neither can produce the paperwork to prove their side of that dispute. Yes I was upset that there was no second attempt at delivery or a second note. It is possible the first blew off the door and was gone and therefore never seen by us. My wife stays at home to take care of our son so she is there literally 90% of the time and checks the front door regularly as we have packages delivered almost daily. After thinking about it, it is also possible that the driver saw our dog, who is restrained by invisible fence with a sign out by the driveway clearly stating so (she is so friendly nobody could really be scared of her) and just said keep on driving. Our mailbox is out on the street, though, and the dog cannot get anywhere close to that , so they could have left a note there, too.

I will leave the search and responsibility for finding or replacing the kilt up to tartanweb and their dealings with the courier. They did say that they would not send the next kilt via the same carrier when it was finished, at least.

The most frustrating part of the whole thing is that it was probably physicially on my doorstep at one point, then in thier depot a couple miles away for almost 4 weeks before being shipped back to Scotland, and allegedly returned to tartanweb, yet nobody seems to have any firm idea what happened to it after that. Why didn't the shipper try to deliver it more than once, and then again before returning it to Scotland? If tartanweb got it back why did they not contact me about the shipping problem? And worst of all where the h#$% is the kilt now?

Good news is that I should (barring any further catastrophic shipping issues) have it again sometime in March, only 10 months or so after ordering it. However, I could have had it in mid August, less than 3 months after ordering it (pretty good turnaround for a custom weave) had it worked out right the first time.

Anyway, prompted me to come to work kilted today to try to brighten my day a bit after all that. Only helping a little so far, but it is early.

Thanks for all the sympathy, and empathy.

jeff