Well, all I was asking for from this vendor was that a refund was in process.

I paid by PayPal, and expected the refund to go through PayPal.

This vendor finally replied after I filed a dispute via PayPal. (Granted, the dispute system on PayPal isn't really set up for this sort of thing - either item not received or item not as described - I picked one for no particular reason)

I was just informed that a check had been sent on Feb. 8.

All that had to occur was to respond to my first email asking if the refund was in process.

Now they are threatening me because they feel I was impatient - they had the glengarry for 5 days before responding to a single email. (Oh - I forgot to add, they are practically demanding an apology for my impatience and my lack of respect for their courtesy)

If the vendor accepts PayPal, they should have the technical savvy to also refund through PayPal.

I will never do business again with anyone with an aol.com email address.....

This was not worth the $35 for the hat......