Quote Originally Posted by Inchessi View Post
It is a well known statement in the retail world. If you upset one customer, they will tell ten people, however, you have to help ten customers to get one compliment.

They must be doing good work. I am always trying to figure out where my next kilt is coming from. Thanks for the heads up.
John does excellent work. Read my review in this forum to see pics of my son and my kilts. Hands down one of the best customer service experiences I have ever had, and one of the best kilts out there. Also, my son is the handsomest person to ever wear a kilt, so the pictures alone are worth seeing.