Quote Originally Posted by MacBean View Post
I took it back and marked the coat in chalk with the precise curve I wanted. They made a straight diagonal cut, stating it would look better that way, and ruined the coat entirely; a shame.
I definately would not take them any more business if that is the regard they show for your explicit instruction. No reasonable craftsman I think would condone making an irreversible alteration in opposition to what the customer directed W/O clearing it first out of respect to you and your property.