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16th October 06, 08:31 AM
#1
 Originally Posted by arrogcow
This all comes from someone who had received bad feedback receintly because 2 customers were trying to black mail me into partial refunds.
Adam
I never even asked for a refund. All I did was ask that he send me a total. I fully expected to pay for the largest shipping amount after receiving his first reply, then he increased the shipping amount. As far as the automatic shipping discount being added by EBay I think that sellers are responsible for their listing and EBay doesn't make you offer shipping discounts. My point is, I bid, I won, I paid. O'Neille
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16th October 06, 09:12 AM
#2
whit a shame...
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16th October 06, 09:26 AM
#3
So I finally got tired of the back and forth sparring between us. I read everything that transpired and decided that an apology from myself for being "petulent" would cost me nothing and do no harm. I'd rather not deal with fighting about a negative feedback (Thanks Adam) if this spiralled even further into EBay oblivion. So now, I bid, I won, I paid, I apologized. This will be the true test of his "Integrity". O'Neille
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16th October 06, 09:30 AM
#4
 Originally Posted by O'Neille
I never even asked for a refund. All I did was ask that he send me a total. I fully expected to pay for the largest shipping amount after receiving his first reply, then he increased the shipping amount. As far as the automatic shipping discount being added by EBay I think that sellers are responsible for their listing and EBay doesn't make you offer shipping discounts. My point is, I bid, I won, I paid. O'Neille
My point was that the wording was E-bay's that makes it seem like the first one is the shipping price rather than the most expensive. And from your posts it sounds like he eventually worked out that shipping should be 14.99 (and the 19.99 was probably an E-bay thing that had to be changed manually), so what's the problem? How is he scamming you? Yes his second/third e-mails were beligerant, but look at it from his POV. Your note seemed to say that while you agree to pay the shipping of 14.99 you still feel like you're getting screwed. He asked for an apology or said you can take your business elsewhere.
Also I know you didn't ask for a refund. I was stating that as a seller, in the past year a great many buyers have been trying everything they can to get money back on perfectally good items. It doesn't excuse bad customer service but it does explain it somewhat. When a customer e-mails me politely, I try and work with them. When a customer immediately jumps to "you're a scam artist", I tell them to take a flying leap. And the "bad" customer thing has really grown in the last year, to the point that I have all but stopped selling on E-bay.
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16th October 06, 09:43 AM
#5
 Originally Posted by arrogcow
Your note seemed to say that while you agree to pay the shipping of 14.99 you still feel like you're getting screwed. He asked for an apology or said you can take your business elsewhere.
Adam, You should be a mediator. Exactly his point. My point was that the "EBay wording" was in error and should be changed. I didn't feel screwed or I would not have paid. I did feel held hostage to negative feedback and witheld goods. We've worked it out. O'Neille
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16th October 06, 10:31 AM
#6
 Originally Posted by arrogcow
...the "bad" customer thing has really grown in the last year, to the point that I have all but stopped selling on E-bay.
I don't blame you a bit. Between the frivolous bidders who never pay, and the always-increasing seller fees, eBay gets less attractive for sellers every year.
I nearly soiled myself when I saw how much I paid eBay in seller fees over the last year.
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16th October 06, 08:16 AM
#7
 Originally Posted by Moose McLennan
If you click on "Learn about postage discounts" in the listing this comes up rom Ebay: "Note:Shipping discounts are offered directly from the seller, are not an explicit part of the item contract, and are subject to change at any time. Shipping discounts only apply to domestic shipments."
So the guy's a hothead and he can't type, but some of the comments here are not correct in the light of the above.
Kevin
Moose, He brought that up also. However, On this side of the pond the information is different on U.S. EBay. The point to me is he accepted the money and the product is legally mine once that is done. Anything from here on out is theft and/or fraud. O'Neille
Last edited by O'Neille; 16th October 06 at 08:18 AM.
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