Great Customer Service

[seanachie]

My wife wished to post this, but she does not have a login but she insisted that I post this post haste.

With the best of intentions and her heart in completely right place she went through the closet, found USA Kilts logos and then fired up their web site. Unfortunately, she picked a gift that was not a good fit. It sucked some of the joy of Christmas from me, because she was so upset with her mistake and there was little I could do to console her.

Fortunately, Rocky made things right and graciously processed a return for her this morning. He was very cheerful and understanding with her, and today was a day a gruff and ill humored person would have been a disastrous event. Both Kathy and I are grateful to Rocky and he can rest assured he has earned my custom before and will again. I know the customer service was greatly appreciated, and stands as testimony to the good standing of a merchant. Thank You