Quote Originally Posted by ktk1961 View Post
I emailed Kilts4Less via Ebay just this morning (a Sunday) and within two hours I had a reply from Craig! He apologized if the kilt is, in fact, not wool. He explained that they buy their exhire kilts in batches from companies all over the UK and they are assured by these firms that the kilts are wool. He let me know that this kind of complaint has never been raised before and he would certainly follow up with his suppliers. He also told me they are a small family business and would never knowingly falsely advertise their product. Given his obvious concern and prompt attention to my inquiry, I have no reason to doubt him on this point.
I'm glad you got a fair price on the kilt. Even if it's not 100% wool, plenty of folks are in fact happy with their Kilts4Less kilts. I would have zero qualms paying $100 or so for one of them, and I've almost bitten the bullet at $200 a few times.

That said, if you're interested in searching the forums here, I think you'll find quite a few examples of the same exact situation playing out. It's my personal judgement that although they may have once primarily sold ex-hires (there are some older accounts of kilts that seem to have been worn), they now primarily sell brand new Pakistani-made kilts and attempt to pass them off as ex-hire in order to justify their low price point. One key thing you'll find is that some of their tartans, especially their Isle of Skye tartan, is not the real Isle of Skye tartan.

I'm happy to believe it's a family business, but I don't think it's an honest business. I think their exceptional customer service stops a lot of people from digging deeper. What a very strange game to play.