Wow! You guys are both perceptive and deep. Thank you. From the input thus far I've developed a list of twelve key positive points and you've also given me five new ideas to pursue.

Strongest is that kilts show visual proof that our agency values diversity. And for sure I've seen over the past two years that kilts seem to help break the ice with fearful court mandated clients, showing we're there to help, not punish.

Is this a great board or what??!!

Ron