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  1. #1
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    16th August 04
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    Indeed, as you say Matt, it's been quite an investment for us, as the major project for three techs for most of the past year, plus some outsourcing, so you do the maths... so we do feel we deserve a commercial return. I'd only add (a) that our prices are eminently reasonable and the quality excellent; and (b) that we do offer to let users have the fabric woven elsewhere, in return for a release fee for use of the service. We hope most people would consider this fair.

  2. #2
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    6th July 07
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    Quote Originally Posted by Nick (Scotweb) View Post
    Indeed, as you say Matt, it's been quite an investment for us, as the major project for three techs for most of the past year, plus some outsourcing, so you do the maths... so we do feel we deserve a commercial return. I'd only add (a) that our prices are eminently reasonable and the quality excellent; and (b) that we do offer to let users have the fabric woven elsewhere, in return for a release fee for use of the service. We hope most people would consider this fair.
    A couple of purely theoretical questions Nick. Should one take up option "b" and purchase a "release" does that buy the exclusive use of the tartan in question too? If not, is there an option "c" to allow for this?

  3. #3
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    Quote Originally Posted by Jock Scot View Post
    A couple of purely theoretical questions Nick. Should one take up option "b" and purchase a "release" does that buy the exclusive use of the tartan in question too? If not, is there an option "c" to allow for this?
    Make us an offer. :-) As I recall, it's somewhere in the T&C that we're happy to discuss both. But the honest answer is that this whole facility is too new for us to have shaped up firm policies or indeed prices for this sort of thing - we've been far too busy trying to make the mechanics of it work. My guiding principle is simply to be reasonable about it, which means fair to us as well as to the customer. We're not in this to create a stranglehold, but at the same time we think it's fair that we get a return on the work we've put in.

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