X Marks the Scot - An on-line community of kilt wearers.
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23rd January 10, 06:33 AM
#1
It seems that the guy did not make the connection that his caller was unaware of his name being that of the business.
If he had, and then taken the time to explain I am sure a few words would have sufficed to resolve the difficulty, rather than bawling 'Three Feathers' down the phone.
It surely can't be the first time confusion has resulted.
When I was first in an office and answering the phone to the public, I was actually instructed in the correct way to open the conversation. We had to make a note of the call and what was said - something I assumed was standard practise until I found otherwise.
It is a pity that Mister Three Feathers choses to assume callers are being obtuse whan they fail to recognise that he is giving his name - there is the old adage that you can catch more flies using jam than vinegar.
Anne the Pleater :ootd:
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24th January 10, 07:49 PM
#2
Ozark Wisdom (?)
 Originally Posted by Pleater
there is the old adage that you can catch more flies using jam than vinegar.
Anne the Pleater :ootd:
True, but to really get 'em it takes a dead possum!
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25th January 10, 06:05 PM
#3
 Originally Posted by Ozark Ridge Rider
True, but to really get 'em it takes a dead possum!

You know - I had the same thought - after needing flies to feed a little lost Swift chick and getting them queuing up to volunteer themselves using Lord knows what from the bottom of a bin liner, wrapped in a kitchen towel and pushed into a milk bottle, then part of an egg box cut so there was just enough of a gap for a fat fly to squeeze through, put into the top.
I just thought - they don't need to know that.
Anne the Pleater :ootd:
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25th January 10, 08:19 PM
#4
Anne - we must beg forgiveness for hijacking the thread! Oh, well. I'm being a smart___ and you're making it practical.

Dan
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