What should we have to accept when buying a custom made kilt?

[denmcdough]

Yes, unfortunately, this IS the third attempt.

Upon contacting Scott at TW, he was going to give a hand stitched kilt by one of Scotland's finest, but reconsidered and will, now, refund my money and postage. I was willing to give it a 4th go if I was guaranteed a good kilt. Scott did not want to do that, so I await his refund. I do appreciate him, at least, going that far. He, also, said I can have a 10% discount on future items. Well, I'd definitely take him up on that offer for accessories, but not a kilt!

Someone sent a PM, made a comment that the problem was not the kilt!! So, the implied message is that it's me! Well, I have a hand stitched kilt from Wally Catanach that is awesome. I have an off the rack kilt from Marchbare and it's awesome. I have cheap Pakistani kilts that hang nicely, so the problem is me!!!!???? I don't think so! Hmm, something's a miss here!

Oh, a good kilt should hang properly right out of the box, sans the minor wrinkles. I did, in a good effort, steam it anyway. It did not help!